To set the correct time, turn the minute-hand (longer hand) around to the left. NEVER move the hour-hand (small hand). If you turn the minute-hand around to the right, always wait for the end of the cuckoo-striking on the half and full hour. In the case of a music-clock, always wait for the end of the music. If you have to wind the hands for several hours it is advisable to turn the cuckoo sound off (option available on selected models) so you don’t have to wait every half hour.
The striking mechanism may be switched off on most models. A handle is either at the bottom of the clock or at its left side when hanging on the wall. To silence the clock you have to push the handle up/in. To listen to the sound again you have to pull the handle or push it down. Do not move the silencing handle while the cuckoo calls or the music plays.
To start the clock, gently push the pendulum to one side. The clock is hanging in the correct vertical position when the "tick-tock" of the pendulum is even. (A SPIRIT LEVEL IS OF ABSOLUTELY NO USE) LISTEN for the even "tick-tock" sound, and tilt the clock to the right or left as necessary.
To help you understand, over exaggerate by moving the clock to a noticeable angle and the clock will stop. Slowly moving it back, with the pendulum going, you will notice as the clock becomes straighter, the tick-tock becomes more uniform.
Depending on the model, your clock must be wound up every 24 hours or 8 days by pulling the ring at the end of the chain downwards and raising the weight up towards the clock. If your clock is an 8 Day, lifting the weight slightly as you wind, will ensure your clock mechanism will last for many years.
After approximately 24 hours your clock can be regulated by the moving the leaf up or down on the pendulum to set the correct time. If the clock runs too fast, take off the pendulum and slightly move the leaf/shield down. A good rule of thumb is – move the leaf lower to make the clock slower! And visa versa, move the leaf upwards to make the clock faster. Hang the pendulum back up and allow 24 hours before making further fine adjustments.
Your clock should now be operating perfectly. If it is not, please ensure you have carefully followed these instructions before contacting us.